Dandara Living is registered with the Information Commissioner’s Office in the UK - Dandara Living Management ZA517839 .
Dandara Living is the “controller”. This means that Dandara Living will obtain and process your personal data in line with GDPR/Data Protection legislation in force in the jurisdiction in which it operates.
We may obtain information from you when you register on our website, contact us by phone, text or in writing, or when you visit our offices or developments. Information may also be passed to us by third parties if you have registered with them and expressed interest in our services.
The data we obtain will include some or all of the following:
You will be asked to provide the above information at stages through the process of enquiring about leasing or leasing a property from us.
Some of our offices and developments are monitored by CCTV.
If you visit a Dandara website we may monitor the type of device you use, operating system and approximate location.
If you contact us, we may keep a record of that correspondence or may record calls from you and to you.
If applicable, in order to meet our legal requirements if leasing, or potentially leasing, a property from us, we may also collect and process the following additional personal data about you:
We reserve the right to conduct credit checks with third party credit and financial institutions in order to confirm any information that you have provided to us.
Where we need to collect personal data from you in order to fulfil a legal requirement or under the terms of a contract, if you fail or decline to provide the data, we may not be able to progress with the provision of the service or contract.
We will obtain and process your personal data in order to:
Disclosure to third parties
We will not disclose any personal information that you provide to us to third parties unless: (i) we have your consent; (ii) it is required or permitted by law, (iii) your agreement with us permits such disclosure; or (iv) it is in our legitimate interests to do so.
We may also use your email address or your postal address to send you updates or news regarding the Company or the services we provide, but you can choose to stop receiving emails or post of this nature at any time by contacting our lettings teams or the Data Protection Officer .
We do not sell or trade any of your personal information to third parties.
Transferring your personal data to other countries
The Group will strive to invest in adequate security technologies and maintain strict information security policies designed to prevent unauthorised access to personal data by anyone, including the Group’s own staff. The need to ensure that data is kept securely means that precautions must be taken against physical loss or damage, and that both access and disclosure must be restricted. All staff are responsible for ensuring that any personal data which they hold is kept securely, and that personal information is not disclosed either orally or in writing or otherwise to any unauthorised third party. Staff having permitted access to personal data are specifically required to comply with the Group’s Information Security Policies.
At any time, you can make a request to us to have access to the personal information that we hold about you. We may need you to provide identification in order to process your information request.
It is your responsibility to tell us when information that you have provided to us is out of date or needs to be amended, but we confirm that will update or delete your personal data accordingly.
You have the right to ask for the deletion of your personal data from our records (the ‘right to be forgotten’) unless it is necessary for us to perform our legal obligations or contractual obligations to you or another third party.
If you wish to be deleted from or ensure that details held are correct with and third party owned platform, such as a property portal you will need to contact them directly.
Third parties with whom we share data include, but may not be limited to:
We would encourage you to review the privacy policies on their websites.
For requests relating to access, amendments and deletion of data please contact our Data Protection Officer at firstname.lastname@example.org , by post at Dandara Group Head Office, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man IM2 2SA or by telephoning 01624 693300 .